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Features for Your Business

Genera is the ultimate software solution for dog business owners, designed to streamline your daily operations and help your business thrive

Pet and Customer Profiles 

Pet Bio

Access key information such as breed, birthday, microchip number, dietary requirements /measurements, behaviour points and whether they are a flight risk.

Customer Profile

Describe the product here. Include important features, pricing and other relevant info. Consider adding an image or video of the product. 

Records

Upload and store pet specific records such as health alerts, behavioural incidents and logistical notes.

Assesments 

Stand out from your competitors with the ability to send first day report cards straight to their email and periodic development reports to keep your customers up to date.​​

Vaccinations

Keep track of vaccination details and their expiration dates.

Set custom prices

Do you offer discounts? Easily set custom rates for clients on a per-service basis. 

Bookings

Customer Portal

Customers can login anywhere in  the world 24/7. 

Recurring Bookings

Create open ended bookings for regularly scheduled pets. This can provide valuable future insights for availbility.

Request Feature 

Worry free scheduling. You can set services that require approval, so you can stay in control of your schedules.​​​​​​

Set Capacity 

Give customers the flexibility to create, edit and cancel their own services.​

Spend Less time Scheduling 

Give customers the flexibility to create, edit and cancel their own services.​

Analytics 

Track customer bookings to optimise your operations and improve customer experiences

Billing 

Cancellation Charges 

Automate cancellation charges for clients cancelling within your set time frames. E.g. Less than 24hours​

Raise Bulk Invoices 

Save time by raising mass invoices with just one click​

Adjustable Billing Dates 

Select date frames for raising invoices. Do it weekly, bi-weekly or monthly

Hassle Free Payments 

Automatically charge customers's credit cards and send a detailed receipt. No credit cards? Track payments made via cash, check or other off-system payment methods.

Snapshot of Income 

See a summary of your monthly charges and have an overview of your businesses performance.  Future revenue estimators will also help you grow your business.

Routing

Create daily Schedules

Planning your daily schedules is easy to visualise and organise.

Auto Route 

With just one click our technology arranges your daily collection and drop off routes to ensure maximum efficiency.​

Cost saving

Genera's routing system uses technology to ensure the most efficient routes are being used by your team.

Competitive Edge 

You can navigate your routes efficiently and effectively. Stay one step ahead in meeting your customers' needs and expectations. 

Less Travel time 

Give your clients peace of mind that your service has the dogs best interests at the core of your business.

Staff Management 

Calendar Integration 

Pre plan rotas or availability by seeing staff working calendar alongside bookings.

Holiday Requests 

Allow employees to submit their holiday requests easily, ensuring that you can plan accordingly with staff to dog ratios.​

Staff Profile 

Store key information about members in your team including their address, emergency contact details and working hours.​

Track Sick Days

Add and track sick days, to ensure you are well-prepared when it comes time to process payroll at the end of the month. Say goodbye to manual calculations and stay organised with our efficient system.​

Support 

UK Team on Hand 

Our company is proudly based in the UK, ensuring that we are always hand to provide support whenever you need it. With a dedicated team ready to assist you you can count on us to be there for you every step of the way. 

Feature Requests 

We want to hear from you and if there are any improvements to Genera to help you run your business more efficiently.​

GDPR Compliant

Our software is fully compliant with GDPR regulations, ensuring that your data is handled with the upmost care and security.

Reliability 

Our software is designed to provide reliable performance, ensuring you can depend on it for your daily tasks. With a focus on quality and efficiency, we prioritise your needs and strive to deliver the best experience possible.​

DEFRA Compliance

Genera is designed to keep you compiant with UK Animal Activities Licensing Regulations 2018 ​

Cloud Based 

Experience the freedom of accessing our software from anywhere, thanks to its cloud-based design. Enjoy seamless connectivity, allowing to work on the go without any limitations.

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